Sales & Customer Service
About the program
Customer service and sales play important roles in all industries and are closely related. Our range of short courses in customer service and sales are specially designed for people who work in customer-facing and sales driven roles.
Courses available
- Customer Service
- Communicating with Influence — Sales
Customer Service
Our one-day course in Customer Service is designed to give you the skills and confidence to deliver a level of customer service that will set you apart from your competitors. The course uses a combination of instructor-led presentations and hands-on practical exercises to maximise learning retention.
Communicating with Influence — Sales
This two-day course will equip you with the skills and methods to communicate with influence. The course covers topics such as sales mapping, closing the sale, customer relationship management and negotiation.
For more detailed information, download a brochure.
- 5 reasons to study with NWS
- 1We customise our programs to suit your needs.
- 2Our reinforced training through adult learning principles achieves extraordinary results.
- 3We offer state-of-the-art training facilities, which are centrally located in Australia’s major cities.
- 4Our presenters and trainers are highly qualified, practising professionals.
- 5We are Australia’s largest private education provider with a reputation for excellence in learning.
